About PK Benefits Consulting, A Division of Patriot Growth Insurance Services: Power Kunkle is a full-service employee benefits firm focused on changing the traditional employer/broker relationship. Power Kunkle partners with our clients to obtain the most cost-effective employee benefits package by using our leverage with insurance carriers to negotiate the lower possible rates.

Position Overview: The Administrative Assistant supports the success of the agency through excellent, organized, and proactive clerical support and work organization. This role is located in our Wyomissing, PA office and is responsible for greeting clients at the front desk, handling the main phone line system, and delivering high volume client materials.

Work Arrangement: This is a full-time position working in our office located in Wyomissing, PA.

Professional Responsibilities:

• Provide a professional and welcoming experience for clients, guests, and other visitors at the front desk reception area.
• Respond to main phone line, directing callers, taking messages, and forwarding communications as appropriate.
• Organize and implement administrative support for the completion of open enrollment booklets including using Publisher or Word software to update documents, overseeing printings, and compiling the documents into envelopes, folders, or binders.
• Prepare correspondence for the agency and oversee scheduled communications including survey invitations, promotional mailing, and email campaigns.
• Handle all mail including tracking certified mail and ensuring items are processed in accordance with delivery specifications.
• Create and modify spreadsheets for reporting and tracking purposes.
• Prepare miscellaneous reports, quotes, proposals, letters, mailings, newsletters, presentation binders, PowerPoints, notifications, etc.
• Perform data entry work including entering confidential data into applicable systems.
• Schedule and coordinate appointments for management when needed.
• Complete miscellaneous filing, copying, scanning, typing, etc. while maintaining an organized filing system.
• Provide administrative support to the Agency’s Principal, as needed, including scheduling, correspondence preparation, document organization, process tracking, and other clerical support.
• Send monthly webinar invitations and register attendees.
• Research prospects and client information, as requested.

Qualifications and Requirements:

• High School Diploma/GED (required)
• Previous experience demonstrating a high level of independent initiative (required)
• Associate degree in Business Administration, Healthcare Management, or similar, or equivalent level of prior relevant experience (preferred)
• 1+ year of recent administrative support or client service experience. (preferred)
• Pennsylvania Life, Accident, and Health License (can be obtained within 90 days of hire)
• High proficiency in Microsoft Office products (Outlook, Word, PowerPoint, Excel).
• Proficiency in using relevant software and tools for data management and report preparation.
• Knowledge of benefits administration and insurance practices.
• Familiarity with CRM systems and data management tools.
• Excellent professional communication skills.

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide continual learning and enhanced career opportunities for our dedicated, professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401(k) with employer match

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.