About Safegard, A Division of Patriot Growth Insurance Services: The Safegard Group, Inc. is a regional insurance brokerage and risk management consulting agency that services corporate, institutional, professional, and individual clients. We take a partnership approach to providing custom designed insurance programs and risk management solutions. Safegard is dedicated to superior service that is often not evident in the brokerage community. We have experienced outstanding growth since our 1994 inception, and we continue to selectively solicit accounts that value our technical and service capabilities. By utilizing our long-term relationships with insurers, third party providers, and key industry resources, we are able to provide comprehensive solutions and services to our clients. Safegard has three primary business divisions: Commercial Lines, Personal Lines, and Employee Benefits. We are a proud partner agency of Patriot Growth Insurance Services.

Position Overview: Safegard is seeking a motivated and experienced Commercial Lines Account Manager to join our team in Media, PA. This role is responsible for servicing a book of approximately 50 commercial clients spanning multiple industries-including Captive, Construction, Real Estate, and Transportation-with both admitted and E&S placements across multiple states.

You will work closely with an Account Executive and an Account Analyst, functioning as a frontline client contact and strategic partner to assigned producers. If you thrive in a fast-paced, collaborative, and technically driven environment and are excited to immediately take ownership of a commercial book of business, we invite you to apply.

Work Arrangement: This is a full-time hybrid position working 4 days per week in our office located in Media, PA.

Professional Responsibilities:

• Maintain accurate documentation within AMS360 and electronic file systems.
• Serve as frontline customer service contact, delivering responsive and professional client support.
• Communicate clearly and confidently with clients, carriers, and internal partners.
• Prepare and maintain client-facing presentations and renewal documents.
• Participate in—and when comfortable, lead—virtual and in-person client and carrier meetings.
• Review new and renewal policies for accuracy and request corrections as needed.
• Manage billing, premium financing, and non-payment processes.
• Process policy changes, endorsements, and audits; manage associated billing and follow-up.
• Oversee issuance of Certificates of Insurance and Auto ID Cards.
• Utilize online carrier systems and rating platforms efficiently.
• Market new and renewal business, including market selection, quoting, submissions, and coverage analysis.
• Field initial claims inquiries and guide clients to appropriate carrier channels; assist with claim questions.
• Delegate and oversee work assigned to Account Analyst team members.
• Assist in training and development of Account Analyst staff.
• Collaborate closely with assigned producers and internal team members to drive retention and growth.
• Take immediate ownership of the book upon hire, operating with autonomy while partnering with the Account Executive.

Qualifications and Requirements:

• Active Property & Casualty License.
• 5+ years of commercial insurance experience preferred.
• Strong working knowledge of all standard Commercial P&C lines.
• AMS360 experience preferred; power-user proficiency with systems and rating platforms desirable.
• Bachelor’s Degree in Business or related field.
• Proficiency in Microsoft Office Suite.
• Ability to work both autonomously and collaboratively in a high-volume, fast-paced environment.
• Strong organizational skills, proactive mindset, and comfort managing complex workflows.
• Ability to build and maintain effective working relationships with internal teams and clients.
• Authorized to work in the U.S. without sponsorship.
• 90-day hands-on training provided during onboarding.

About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.