About Business Benefits Group (BBG), A Division of Patriot Growth Insurance Services: For nearly 30 years, Business Benefits Group has remained a recognized leader in employee benefits, HR consulting, and business insurance. We have supported thousands of businesses across many industries to help to meet their goals and achieve more as a business. We remain a benefits-centric agency, bringing the tools, resources, and solutions that employers should expect to address new challenges with rising health care costs, regulatory issues, and advancements in technology. Our team of trusted advisors help to lead our clients through these challenges, and more – while also setting a high bar for our industry as a thought leader within the industry.

Position Overview: The Benefits Account Manager serves as a trusted advisor to clients, helping them navigate the complexities of employee benefits and insurance plans. This role focuses on building and nurturing client relationships, managing the entire benefits renewal process, and providing expert guidance on plan options and strategies. The position requires strong analytical skills to prepare and present accurate renewal analyses, as well as the ability to resolve claims and policy issues efficiently.

Work Arrangement: This is a full-time position. We are open to a remote, hybrid or an in-office work arrangement depending on business/candidate needs.

Professional Responsibilities:

• Develop insurance carrier renewal strategies tailored to client needs and objectives.
• Create and analyze comprehensive renewal spreadsheets, ensuring accuracy.
• Prepare and distribute renewal documents and marketing materials for open enrollment meetings.
• Maintain up-to-date, accurate client records and renewal notes in internal systems.
• Conduct educational sessions, benefit surveys, and quarterly claims reviews for clients.
• Assist clients in resolving claims issues, handling appeals and completing prior authorizations.
• Respond to employee inquiries regarding benefits, coverage, and eligibility.
• Process employee enrollments, terminations, and changes with carriers and vendors.
• Develop tailored materials to communicate benefits information effectively to client employees.

Qualifications and Requirements:

• Active Virginia Life & Health insurance license
• 2 or more years of experience in a customer support or account management position within the Employee Benefits Insurance industry.
• High School Diploma/GED
• Possess an understanding of employee benefits programs, including knowledge of various benefit types, compliance with relevant regulations, and awareness of emerging trends and best practices.
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• Experience in building and maintaining strong client relationships, understanding clients’ unique needs, and providing customized insurance solutions.
• Detailed-oriented and organized with excellent project management abilities.
• Authorized to work in the U.S. without sponsorship
• Associate or Bachelor’s Degree in Business Administration or a related field preferred

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in over 160 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.