About NXG, A Division of Patriot Growth Insurance Services: With over 40 years of industry experience, the NXG Team has a keen vision to understand the needs and challenges that clients face in today's ever-changing environment of risks and exposures. At NXG, we are proud to take a proactive and collaborative approach with our clients. We view each relationship as a valued partnership and the reason for this is very simple. Our dedicated team of insurance professionals have a passion to work closely with each client to identify their needs and help them protect what matters most.

Position Overview: We are seeking an experienced, Commercial Lines Account Manager to join our growing Commercial Lines Team! This team member's main responsibility will be to provide customers with product and service support to achieve overall customer satisfaction.

Work Arrangement: This is a full-time, hybrid position reporting to our office located in Kingston, NY.

Professional Responsibilities:

• Provide prompt, accurate and courteous service to clients, producers, and company personnel
• Responsible for rating of customer using carrier websites
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and service
• Handle renewal commercial lines submissions
• Create proposals for Sales Executive
• Support sales team and new producers to understand commercial lines coverage
• Manage daily account management of assigned commercial business
• Support all team projects and priorities as determined by management
• Assume other job responsibilities as assigned by manager

Qualifications and Requirements:

• 3-5 years of previous commercial insurance customer service or insurance sales experience preferred
• High school diploma or equivalent required; college degree preferred
• Active New York Property & Casualty insurance license
• Claims experience is helpful, but not required
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• A passion for being part of a team that drives our company to industry leadership
• Ability to establish and maintain effective working relationships with both peers and clients
• Authorized to work in the U.S. without sponsorship

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in over 160 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Pay Range: $65,000 - $75,000 depending on experience.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.