Careers At Patriot Growth Insurance Services and Partner Agencies

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HR Consultant (Hybrid)

Department: Human Resources
Location: Waterloo, IA

About PDCM, A Division of Patriot Growth Insurance Services: With roots dating back more than 100 years, PDCM blends a century of experience with industry innovation to bring you a completely different approach to managing risk and insurance. Our personalized advisers use PDCM’s unique Risk Reduction Approach to take a comprehensive look at our client’s needs and customize a plan for their family or business. PDCM blends a century of experience with industry innovation to bring you a different approach to managing risk and insurance. Our dedication and commitment to serving the business community has enabled us to become one of the most successful independent insurance agencies and consulting firms in Iowa. PDCM is a proud partner agency of Patriot Growth Insurance Services, LLC.

Position Overview: The Human Resources Consultant provides consultative human resources advice, training, products, and services to our clients and potential clients. The responsibilities encompass a wide range of human resources related tasks, from developing and updating human resources documents and policies to administering day-to-day human resources functions for the outsourcing clients.

Work Arrangement: This is a full-time, hybrid position reporting to our office located in Waterloo, IA.

Professional Responsibilities:

  • Interact with clients via phone or email to address HR inquiries and requests.
  • Develop and update HR documents, policies, and procedures to ensure legal compliance.
  • Serve as the primary contact for HR outsourcing clients, managing day-to-day HR needs.
  • Assist clients with performance reviews, disciplinary actions, and termination risk assessments.
  • Collaborate with the HR team to create content for HRConnect and marketing initiatives.
  • Process and develop client invoices accurately and on time.
  • Conduct and analyze exit interviews and employee surveys for valuable insights.
  • Support FMLA and leave of absence documentation and processes.
  • Facilitate and deliver engaging HR training sessions, including visuals and materials.
  • Conduct neutral investigations and audits to ensure HR compliance with laws and policies.
  • Uphold ethical standards and maintain confidentiality with sensitive information.

Qualifications and Requirements:

  • Bachelor’s Degree in Human Resources, Business Administration, Industrial/Organizational Psychology, Labor Relations, Communications, or a similar field AND 1 year of experience working in Human Resources required.
    • An equivalent background of education and experience may be substituted for this requirement. For example, the following would meet this requirement:
      • Associate’s Degree in Human Resources, Business Administration, Industrial/Organizational Psychology, Labor Relations, Communications, or a similar field AND 3 years’ of experience working in Human Resources.
      • Master’s degree in Human Resources, Business Administration, Industrial/Organizational Psychology, Labor Relations, Communications, or a similar field.
  • Experience as a Human Resources Consultant preferred
  • Human Resources certifications (SPHR, PHR, SHRM-SCP, SHRM-CP) preferred
  • Strong knowledge of HR practices, including compliance, benefits, talent acquisition, and employee engagement.
  • Excellent written and verbal communication skills for clear, transparent employee interactions.
  • Proven ability to build strong client relationships and deliver customized HR solutions.
  • Collaborative team player, contributing insights for collective success.
  • Exceptional problem-solving skills with a results-driven mindset.
  • Highly organized, able to prioritize tasks and manage projects effectively.
  • Proficient in Microsoft Office, HRIS systems, and other HR tools.
  • Authorized to work in the U.S. without sponsorship

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in over 160 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

  • Medical, Dental, and Vision Benefits
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
  • Company paid Short-Term Disability, Long-Term Disability and Group Term Life
  • Company paid Employee Assistance Program
  • Paid Parental Leave
  • Paid holidays
  • Personalized PTO
  • 401 (k)

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

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