About Premier Benefit Plans, A Division of Patriot Growth Insurance Services: Founded in 1995 on Long Island, Premier Benefit Plans is a strategically focused and service driven employee benefits advisory and brokerage firm. Our value-oriented approach is based on gaining a clear understanding of client business issues and related goals, then creating an aligned benefits strategy that will achieve relevant objectives. Our structured account management approach ensures that comprehensive services are delivered proactively. For almost thirty years, we have served our clients and delivered cost effective insurance products while combining exceptional service with creative plan design.

Position Overview: The Employee Benefits Client Service Manager will be responsible for overseeing the relationships with our company's small and large group benefit clients. They will ensure client satisfaction, address any concerns, and work to improve overall client experience. Group Insurance experience is required; this is not an HR position.

Work Arrangement: This is a full-time hybrid position based out of our office in Melville, NY. The Client Service Manager may be expected to travel and be present client meetings, as needed.

Professional Responsibilities:

• Act as the day-to-day contact for employer groups, responding to inquiries regarding plan benefits, enrollments, billing, and claims.
• Coordinate the renewal process by gathering census data, reviewing carrier proposals, conducting plan comparisons, and preparing presentation materials.
• Assist with marketing benefit plans to carriers and support the implementation of new business and group changes.
• Work directly with insurance carriers, TPAs, and vendors to resolve issues, request quotes, and ensure accurate policy administration.
• Maintain client files and documentation in accordance with agency procedures and regulatory standards, including ACA and ERISA guidelines.
• Coordinate open enrollment processes, assist with materials preparation, and support employee communications in collaboration with the client.
• Accurately enter and update data in the agency management system and client HRIS/ben admin platforms as needed.
• Partner with producers and internal teams to deliver consistent service and contribute to client retention and growth initiatives.

Qualifications and Requirements:

• Active NY Life & Health license required
• 4+ years of experience in employee benefits account management, preferably in an agency, brokerage, or carrier environment.
• High school diploma required, associate or bachelor’s degree preferred.
• Experience supporting small to large sized employer groups; exposure to fully insured and self-funded plans a plus.
• Familiarity with agency management systems, HRIS platforms, and Microsoft Office, particularly Excel.
• Strong verbal and written communication, time management, and attention to detail.
• Ability to manage competing priorities while delivering high-quality, client-first service in a fast-paced environment.

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in over 160 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Pay Range: $85,000 - $95,000 per year depending on experience.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.