About Patriot: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property & casualty agencies across the United States. We are committed to working with like-minded individuals that share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Our collaborative model delivers resources and strategic support to its agencies, whose leaders continue to operate with a high degree of autonomy in their local markets. Patriot’s unique equity model creates alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated associates. With 100+ offices in 23 states and more than 1,700 professionals, Patriot is a top 60 U.S privately held insurance agency that ranks in the top-20 amongst privately held employee benefits agencies.

About Capstone: Capstone Brokerage is a Risk Management, Insurance, and Employee Benefits Firm dedicated to exceeding the expectations of our clients. We operate our organization around a published set of core values: professionalism, empowerment, teamwork, accountability, and leadership. Our employees come to work every day excited to learn and take great pride in their work which translates into positive energy, accountability, and great customer service. Capstone is a proud partner agency of Patriot Growth Insurance Services.

Overview: The Administrative Assistant is responsible for providing efficient and professional general administrative support to the team on general tasks, short and long-term projects, and internal workflows. This position is additionally responsible for external client communication through mailing, electronic correspondence, and answering phones.

This position is in office reporting to our location in Las Vegas, Nevada.

Primary Job Responsibilities:

The essential functions include, but are not limited to the following:

• Handle incoming and outgoing mail, and fax communications, ensuring prompt and accurate distribution to the appropriate recipients.
• Responsible for operating the front desk phone switchboard and directing incoming calls to the appropriate departments or personnel.
• Perform opening and closing duties to ensure the office environment is well-prepared for daily operations and securely closed at the end of the day.
• Handle document downloads, filing, and organization, ensuring easy access and retrieval as needed.
• Responsible for ordering office supplies and coordinating logistical requirements. Assist in event and meeting planning, as needed.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements:

Skills and Abilities

• Excellent communication skills, both written and verbal, to convey information clearly and transparently.
• Strong organizational skills, with the ability to prioritize tasks and manage daily responsibilities effectively.
• Display a high level of attention to detail when entering data and reviewing documents to avoid errors and ensure data integrity.
• Ability to work effectively in a team environment and collaborate with team members and other departments.
• Exceptional problem-solving skills, combined with a persistent approach to achieving successful resolutions.
• Provide empathetic and supportive assistance to clients and visitors by being responsive to needs and creating a positive experience at the front desk.
• Familiarity and proficiency in using relevant software applications, Microsoft Office Suite, and other tools used for email and data entry.
• Adhere to ethical standards and maintain confidentiality when handling sensitive employee and client information.

Education and Experience

Required:

• 2 or more years of experience in a professional setting, preferably in an administrative or clerical position.
• High School Diploma/GED

Preferred:

• Experience working in the insurance industry, specifically at a property and casualty insurance agency.

WHY PATRIOT?

Patriot offers the opportunity to be a part of a fast-growing company at its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.